The first problem I ever had with Steam was GMOD. I sent a 500 word message to steam support telling them in every detail possible what my GMOD was doing. I got an email back saying just wait a few days and steam will get back to you. 1 week later, No response still. I spammed them this message at least 20 times, each day of the week, sometimes 2 times a day. And still to this day I havn't gotten an email back yet(and yes i have checked the steam support website), and this was about a year ago.
The next error was the MOTD crashing. Now im addicted to CSS, you 100% CANNOT take a hardcore css addict away from css, and they did. It just started out of the blue, started not loading the MOTD and freezing on it.
Now I messaged the Bug Support part of CSS (in the main menu) And i email Steam support again, wondering how I can fix this problem. I searched on google and apparently its a pretty rare problem.
But Hooray I got an email back from Steam, And you know what they said.
"Sorry for the Inconvenience but this is a problem that has been going on since steam was launched. We still have not found a fix for your problem and we cannot do anything for you at the moment. If in future a fix is found, You will be emailed immediantly with furthur instructions."
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IF YOU FIND A FIX?
IF?
WHAT LAZY FAT ASS SUN OF A BITCH IS SITTIN ON HIS ASS FIXING THIS? IT HAPPENS ON EVERY SOURCE GAME YOU DICK.
They need to get there asses into gear and start finding a fucking Fix. I've paid over 150 bucks for your source games, I DEMAND TO PLAY.
This is STEAM FFS. They have contact to valve and the owner. Why can't they help fix it? But no, They don't need valve apparently.
"Thank you for your concern on trying to fix your freezing problem. Valve is a gaming based company only and they would not be able to help fix this problem."
THEY MADE THE FUCKING GAME. I THINK THEY KNOW A TINYYY BIT MORE THAN YOU DO, SMARTASS.
Anyway theres my look on steam support. Some fatass getting paid overtime to send default emails to people are argue to randoms.
Anyone had some problem with steam support?
Last edited by sound_surgeon_ on Mon Jul 06, 2009 6:07 pm; edited 1 time in total